1. What information do we collect?
Hazy Game collects only the information necessary to provide its services. We never ask for unnecessary or excessive data. A breakdown of the information collected is provided below:
Personal Identity Information:
- Full name (as per national ID)
- Date of birth and age verification details
- Mobile number (Bangladesh)
- Email address (if provided)
- Address (required for KYC verification)
Financial information:
- Records of deposit and withdrawal transactions
- Payment method details (bKash/Nagad number — full card numbers are not stored)
- Gaming History & Balance Information
Technical Information:
- IP address and device type
- Browser information and operating system
- Site usage time and navigation patterns
- Login time and location data
2. How is information collected?
Hazy Game collects information through various means — always based on your consent or as required to deliver our services.
Direct collection (information you provide):
- Information provided in the registration form.
- Documents submitted for KYC verification.
- Information shared during conversations with our support team.
- Payment details provided at the time of deposit or withdrawal.
Automatic collection (when you use the site):
- Through cookies and tracking technologies.
- IP and access data from server logs.
- Technical data from gaming sessions.
3. Why do we use your information?
Hazy Game uses your information only for specific, legitimate purposes. The table below outlines the reasons your data is used:
| Data Type | Purpose of Use | Basis |
|---|---|---|
| Identity Information | Account creation and age verification | Mandatory |
| Contact Information | Support, notifications, and security alerts | When service is required |
| Financial information | Transaction processing and anti-money laundering | Legal obligations |
| Gaming History | Responsible Gaming Monitoring & Fraud Prevention | Legitimate Interest |
| Technical Data | Security assurance and platform improvement | Legitimate Interest |
| Preference Data | Delivering a personalized experience | Consent-based |
5. Cookies and tracking technologies
Hazy Game uses cookies on its website. Cookies are small data files stored in your browser that help the site recognize you and deliver a better experience.
Types of cookies we use:
- Essential cookies: For login sessions and security—the site cannot function without these.
- Functional cookies: To remember your preferences, language, and settings.
- Analytics Cookies: To understand site usage patterns—without identifying you personally.
6. Our data security measures
Hazy Game follows the highest industry standards to protect your information. Our security measures operate across multiple layers:
- SSL 256-bit encryption: All data transmitted between the website and our servers is encrypted.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Regular Security Audits: Regular system testing conducted by external specialist firms.
- Firewall & Intrusion Detection: Real-time cyber attack prevention.
- Data Backup: Regular encrypted backups stored securely off-site.
- Staff training: Mandatory data protection training for all staff.
7. How long is data retained?
Hazy Game does not retain any information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account information: For the duration the account is active + 5 years after closure (as required by law).
- Financial transaction records: Minimum 7 years (as required by government regulations).
- KYC documents: 5 years after account closure.
- Gaming History: 3 years for responsible gaming monitoring.
- Contact Log: 1 year (to ensure support quality).
- Technical Logs: 90 days.
Once the retention period expires, data is securely deleted or anonymized by removing all identifying information.
8. Your data rights
Hazy Game believes you should have full control over your own information. You have the following rights:
Right of Access
You may request to know what information we hold about you and receive a copy of it.
Right to Rectification
If any of your information is inaccurate, you may request that it be corrected.
Right to Erasure
You may request the deletion of your data under certain circumstances ("Right to be Forgotten").
Right to object
You may object to the use of your data for specific purposes.
Right to Data Portability
You may request an export of your data in a machine-readable format.
Right to Restrict Processing
You may request a temporary restriction on the processing of your data under certain circumstances.
9. Privacy of children and minors
Hazy Game's services are strictly for users aged 18 and above. We never knowingly collect information from minors.
If a parent or guardian believes their child under the age of 18 has created an account on Hazy Game, please contact our support team immediately. We will take prompt action and delete all associated data.
10. Changes to the Privacy Policy
Hazy Game may update this Privacy Policy when necessary. If changes are made:
- The updated version and its date will be noted on this page.
- Registered members will be notified via mobile message of any significant changes.
- Continued use of hazy game following any changes will be considered acceptance of the updated policy.
11. Privacy Contact
For any privacy-related questions, requests, or complaints, please contact our data protection team. hazy game takes every request seriously.
Core Security Pillars
How Your Data Is Kept Secure at Hazy Game
Hazy game backs its commitment with real technology and processes—not just words.
Maximum Encryption
All data transmitted on Hazy Game is protected by SSL 256-bit encryption — the same standard used in the banking sector. No one can intercept your data in transit.
Passwords are never visible
Hazy Game stores passwords using one-way hashing. Even our own staff cannot view your password — only you know it.
Minimal Data Collection
Hazy Game collects only what is necessary — nothing more. We only ask for what is needed to provide our services; everything else remains yours.
Independent Security Audit
Hazy game's security is audited multiple times a year by independent external specialists. Any vulnerabilities identified are remediated promptly.
Your data, your control
Hazy Game gives you the ability to view, correct, or delete your data. You own your data — we are simply its custodians.
No Sale of Data
Hazy Game never sells or rents your information. No data is shared with third-party marketing companies — that is our commitment.
Play with confidence — hazy game is here for you
Hazy Game operates with your privacy and security as a priority. Register now and join Bangladesh's most trusted gaming platform.
For users aged 18+. Please play responsibly.